Welcome to AbgHCM. These Terms & Conditions govern your access to and use of the AbgHCM platform, applications, services, and related offerings. By accessing or using AbgHCM, you agree to comply with these Terms.
1. Eligibility and Account Access
AbgHCM is designed for organizations and their authorized users, including:
- HR Teams
- Administrators
- Managers
- Employees
- Recruiters
- Approved Consultants and Third-Party Representatives
Organizations are responsible for maintaining the confidentiality of account credentials and ensuring that access is granted only to authorized individuals.
Users must not:
- Use the platform for unlawful activities
- Attempt unauthorized access to systems or data
- Upload malicious software or harmful content
- Misuse employee or organizational information
- Reverse engineer, interfere with, or disrupt platform services
AbgHCM supports employee self-service access and Single Sign-On (SSO) integrations where applicable.
2. Service Scope
AbgHCM provides Human Capital Management solutions that may include:
- Employee Management
- Attendance Management
- Leave Management
- Payroll Processing
- Employee Self-Service
Additional modules may be introduced over time, including:
- Recruitment & Applicant Tracking (ATS)
- Performance Management
- Learning & Development
AbgHCM reserves the right to modify, improve, replace, or discontinue features as part of ongoing product development. We will provide advance notice whenever reasonably possible.
Certain features may depend on third-party services, integrations, or infrastructure providers.
3. Subscription, Pricing and Payment
AbgHCM operates on a subscription-based SaaS model.
Subscriptions may be offered:
- Monthly
- Annually
Pricing may vary based on:
- Selected modules
- Organization requirements
- Number of employees
A 14-day trial period may be provided for eligible customers.
Invoices must be paid according to agreed billing terms. Accounts remaining unpaid beyond the applicable grace period of three (3) days may be subject to suspension.
All fees paid are non-refundable unless otherwise agreed in writing.
AbgHCM reserves the right to revise pricing with prior notice.
4. Data Ownership
Customers retain full ownership of all employee, payroll, attendance, and organizational data uploaded to AbgHCM.
AbgHCM acts solely as a service provider and data processor on behalf of the customer.
Customers may export their data at any time using available export tools or approved data export requests.
AbgHCM does not claim ownership of customer data.
5. Customer Responsibilities
Customers are responsible for:
- Maintaining accurate employee information
- Ensuring compliance with applicable labor, payroll, tax, and employment regulations
- Assigning appropriate user permissions
- Reviewing payroll calculations before processing salary payments
- Securing access credentials and user accounts
While AbgHCM provides payroll automation and compliance workflows, it does not provide legal, accounting, tax, or financial advice.
6. Payroll Disclaimer
AbgHCM provides payroll automation tools based on customer-configured rules and employee data.
Customers remain solely responsible for:
- Reviewing payroll outputs
- Verifying statutory deductions
- Ensuring tax compliance
- Approving payroll before salary disbursement
AbgHCM shall not be liable for payroll inaccuracies resulting from incorrect data, configurations, or approvals provided by customers.
7. Security and Platform Availability
AbgHCM implements industry-standard safeguards including:
- Encryption in transit
- Encryption at rest
- Multi-Factor Authentication (MFA)
- Role-Based Access Controls
- Audit Logging
- Secure AWS Cloud Infrastructure
Despite reasonable efforts to maintain uninterrupted availability, services may occasionally be unavailable due to:
- Scheduled maintenance
- Emergency maintenance
- Internet disruptions
- Third-party service interruptions
- Force majeure events
AbgHCM maintains uptime commitments as defined in applicable customer agreements or Service Level Agreements (SLAs).
8. Third-Party Services and Integrations
AbgHCM may integrate with external systems and service providers including:
- Microsoft Services
- Google Workspace
- AWS Cloud Services
- Razorpay
- Stripe
- Biometric Devices
Availability and functionality of third-party services are subject to those providers' own terms and operational status.
AbgHCM is not responsible for interruptions, delays, or failures caused by third-party services.
9. Audit Logs and Activity Records
AbgHCM maintains audit logs to support security, compliance, and operational accountability.
Audit logs may be retained for up to one (1) year and may be made available to customers based on contractual agreements.
10. Data Export and Termination
Either party may terminate a subscription in accordance with applicable contractual terms.
AbgHCM may suspend or terminate access for:
- Non-payment
- Unauthorized use
- Security violations
- Breach of these Terms
Upon termination:
- Customer data will remain available for thirty (30) days
- Customers may request data exports during this period
- Export formats may include CSV, Excel, or API-based exports where applicable
Following the retention period, data may be permanently deleted from active systems.
Migration and export assistance may be provided subject to project scope and applicable fees.
11. Limitation of Liability
To the maximum extent permitted by law, AbgHCM's total liability arising out of or relating to the use of the platform shall not exceed the fees paid by the customer during the twelve (12) months preceding the event giving rise to the claim.
AbgHCM shall not be liable for:
- Indirect damages
- Consequential damages
- Loss of profits
- Loss of business opportunities
- User-entered data inaccuracies
- Third-party service failures
- Payroll errors caused by incorrect customer inputs
12. Indemnification
Customers agree to defend, indemnify, and hold harmless AbgHCM, its affiliates, employees, and partners from claims, liabilities, damages, losses, or expenses arising from:
- Violation of these Terms
- Misuse of the platform
- Breach of labor, employment, or privacy laws
- Unauthorized use of customer data
- Improper payroll or employment practices
13. Governing Law and Dispute Resolution
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from or relating to these Terms shall first be resolved through good-faith discussions between the parties.
Where resolution cannot be achieved, disputes shall be referred to arbitration in accordance with applicable laws.
For customers located outside India, jurisdiction and dispute resolution requirements may be governed by specific contractual agreements.
14. Contact Us
For legal, compliance, or contractual inquiries, please contact:
AbgHCM Support Team
Email: support@abghcm.com
Privacy & Security: privacy@abghcm.com
Website: www.adamsbridge.app